DEFINITIONS “EBT” means the company Essex Boat Trips. “Customer” means the person, company or organisation booking a trip. “Fee” means the cost of the trip as published on the EBT website or otherwise agreed in writing.
A booking will be provisional until EBT receives the following: A deposit or payment as defined in Section 2 below. b. Customer name and telephone number.
Upon receipt of the above EBT will confirm the booking in writing.
These Terms and Conditions of Booking apply to all bookings confirmed to a Customer by EBT and by entering into a confirmed booking, the Customer agrees to be bound by them (unless otherwise agreed in writing).
A copy of these Terms and Conditions of Booking is available on request.
DEPOSIT OR PAYMENT
Payment for the entire cost of the trip is payable in advance to secure the booking.
We can only accept bank transfer or cash as payment, not cheques or credit cards.
CANCELLATION BY CUSTOMER
More than 4 weeks before the booked date then the Deposit or Payment is returned. A £10 administation fee will be chargable and deducted from the returned Payment.
Less than 4 weeks before the booked date then the Deposit or Payment is forfeited.
If the Customer requests an early return to harbour then the full Fee is payable, no refunds will be given.
CANCELLATION BY EBT
Should bad weather be forecast for the day of the trip, the Customer has the option of the Deposit or Payment being returned in full or moved to another suitable day.
Due to illness of the skipper, mechanical breakdown or other unforeseen circumstances, the Customer has the option of the Deposit or Payment being returned in full or moved to another suitable date. In this case every attempt would be made by EBT to find another suitable boat or skipper, if suitable with customer.
EBT cannot be held liable for any loss incurred by the Customer in arranging the trip if EBT has to cancel the trip.
The Customer MUST telephone EBT the evening before the trip between 1800 and 2000 to check the weather is suitable for the trip to go ahead and finalise details. Telephone 07791859624.
Failure to telephone will be taken as acceptance by the Customer of any decisions made by EBT for the following day.
Bad weather relates only to the wind conditions as this can sometimes affect safe operation of your trip. Precipitation does not affect the operation of the vessel and is therefore not taken into account when making a decision. EBT’s decision is final with regard to the weather but we try to get out if possible with due regard to safety and common sense.
ALCOHOL, DRUGS AND SAFETY
Due to changes in insurance company requirements NO alcohol will be allowed on board at any time.
Drug abuse or excessive alcohol consumption will cause an immediate return to port at the full cost of the trip.
Any injury or loss sustained on board must immediately be reported to the Skipper.
Children under 16 years old are only taken aboard the ‘Lady Grace Boat Trips’ by prior agreement by EBT in writing.
EBT’s Vessel, Lady Grace Boat Trips is licensed for a maximum of twelve passengers and two crew.
Any medical conditions that might affect a customer during the trip MUST be reported to the Skipper at the time or booking or before departure.
INSURANCE AND LEGAL
EBT’s Vessel ‘Lady Grace Boat Trips’ and Skipper are licensed to operate as required under the local authority, Colchester Borough Council.
EBT maintains £10 million Public Liability Insurance.
These Terms and Conditions of Booking and all other express and implied terms of the contract shall be governed and construed in accordance with the laws of England and the parties agree to submit to the jurisdiction of the courts of England and Wales.
Nothing in these Terms and Conditions of Booking shall affect the rights of Consumers.
All clauses and sub-clauses of this Agreement are severable and if any clause or identifiable part thereof is held to be unenforceable by any court of competent jurisdiction then such enforceability shall not affect the enforceability of the remaining provisions or identifiable parts thereof in these Terms and Conditions of Booking.